Braving the wintry weather and subzero temperatures with a warm, cozy home waiting for you at the end of the day is one thing, but trying to do so when that house you rely upon to be accommodating and snug suddenly turns brisk and frigid? Well. That’s just not fine.
In fact, it’s downright frightening.
But it’s what Bridget Stevens — a mother of two and wife whose military husband is currently deployed — was faced with recently when she came home one night to find her furnace wasn’t working. At all.
So, in a huff, she fired up a prayer: have the heating and cooling guy actually answer the phone so late at night.
Miraculously, the owner Paul Betlyn of Betlyn Heating and Cooling did, and after picking up coached Stevens through a few options telephonically.
Unfortunately, nothing worked. So Betlyn packed up his truck and headed on over, despite the hour.
This from the San Francisco Globe:
While there, Stevens spoke with Betlyn about her husband, who is currently deployed. “I had mentioned in passing that I tried to figure it out with my husband, but since he’s deployed and couldn’t see it, he wouldn’t know what to do,” she explained in her January 2016 post.
When all was said and done, Stevens said she was “apprehensive” about the cost of the fix. But when Betlyn handed her the bill, she was stunned. On the slip, he noted a “deployment discount,” and charged Stevens a mere dollar for his work. But when she tried to pay the repairman, he refused.
“When I tried to give him any money at all, he said that the $1 was a joke, and to thank my husband for his service,” she recounted.
Now that’s supporting our veterans. Well done, Mr. Betlyn. Cheers to more Americans taking the opportunity to assist struggling veterans and their families when they need it most.